Dear All,
First of all, thank you for choosing our products. We have a QC team that is responsible for testing the ordered products before shipment to ensure security and quality. Please feel free to buy.
To strengthen your shopping confidence, please read the following content carefully before purchasing. Once placing an order, it means that you agree to our return policy.
Rules
1. Guarantee Period
60-Day Money Back Guarantee
All products can be requested a return for a refund within 60 days (including) from the date of delivery.
The returned product must meet the following conditions: intact appearance, complete product packaging & accessories, no man-made damage, non-affected secondary sales.
60-Day Replace Guarantee
All products can be requested a return for a replacement within 60 days (including) from the date of delivery.
Please provide positive proof of product problems (picture or video). You can apply for a free replacement of the same model/ specification or maintenance service. If exceeding this period, it can be implemented in accordance with our warranty policy.
2. Return Procedures
①contact us by email--->Customer Service Check---->Return Product→We received the product--->Refund you or Replacement new one.
To help you smoothly finish a return/replacement/refund, please read the following policies carefully in advance.
60-Day Money Back Guarantee: If you need to return the product due to a wrong purchase or personal reasons,
The returned goods must be with intact tags, complete packaging, unused and unwashed.
Note: If you request a refund due to battery problems, please contact customer service to provide a description of the problem(photo or video file).
60-Day Replace Guarantee: If there is any problem with the product within 60 days (including) from the date of delivery,
please contact our customer service and provide positive proof of problem (picture or video) according to the instructions.
As for contacting customer service, you will be led to "Contack US" for further assistance.
Tips:
(1) Return product: The RMA number will be valid for 60 days once issued, within which time the returned product(s) must be received by us.
Please provide us with relevant courier(postal service preferred) and tracking information when you ship it out, so that we can track your return package.
(2) After repair: After receiving the returned package, our technical department will check the returned items. We will reschedule the battery within 2-7 working days after receiving the goods.
3. Warranty Details
The following conditions are not covered by the battery warranty:
Products that are out of warranty.
Damage caused by improper operation or insufficient protection of the customer.
Damage caused by fire, flood, war, violence or any similar incident.
Removal the warranty sticker or tamper with the internal battery pack.
Note: Rechargeable Battery is a Consumable product. Depending on the application and usage mode, it is normal that the maximum capacity of all rechargeable batteries will gradually decrease over time. Therefore, changes in battery capacity are not covered by the warranty.
Sincerely,
Battery4pc Team
1. Superior Quality
Our Quality Control team ensures that nothing gets put in stock which is not of the highest quality standards. We inspect all incoming goods before they are put on the warehouse shelves. Buyers are protected by quality guarantees.
2. Faster Delivery
We will deliver your order as soon as possible. Shipments are guaranteed for successful delivery and trackable online.
3. Better Prices
No minimum order restriction. Wholesale discounts begin at just 3-5pcs. Discount level scheme automatically applied to all accounts. Bulk orders personally quoted even better prices.
4. Convenience
Order online, 24 hours a day, 7 days a week, 365 days a year. Instant, secure credit card payment via Paypal. Our technicians and designers keep the website fast and easy to use. We're always adding features and improving usability thanks to your feedback.
More info,please directly Contact Us(order@battery4pc.com)or live chat . We will reply within 48 hours.